Return / Exchange Terms:
If for any reason you are not satisfied with your shoes, please contact me here or at
info [!at] tamarshalem.com and I will provide you with a response shortly after.
It Is important that you use these instructions to make your return/exchange as smooth
1. Please avoid sending a product before contacting me.
2.Unfortunately I CAN NOT accept returns by private companies such as:
UPS / DHL / TNT/ Fed Express Etc.
3.Make sure you are NOT using EMS or any kind of express mail service.
Express services can have different names such as priority or fast mail services.
Those kind of services are very likely to be held by the custom for a long time or return to the sender at his expense.
4.USA customers: Please ship you parcel via First Class USPS service only.
It is the cheapest and most smooth service.
5.Please ship with a mailing service that has a tracking number. Before shipping the
package, make sure to avoid tracking numbers starting with RE or EE.Those kind of services
are very likely to be held by the custom for a long time or return to the sender at his expense.
6.Customers from anywhere else (not US),
I kindly ask you to use only regular registered mail and make sure you are NOT using EMS
or any kind of express mail service. Express parcels are regularly delayed in customs and
might be returned to sender at his expense.
Please consult with the post office teller before shipping the package.
Feel free to contact me with any question. I will reserve your exchange shoes as soon as you
give me the tracking number. I will do my best to ship your new shoes to you ASAP :)
Important: do not forget to write your name and full address on the box!
You are welcome to use my return address below.